It drives web designers crazy, especially since CSS has a way to choose from a family of preferred fonts. Most web browsers get the same thing – web pages that ask for ‘Helvetica’ to display in web page will get the Arial font instead. This happens at the Windows level and doesn’t just apply to Microsoft Office. Windows is setup to use Arial whenever it sees a reference to ‘Helvetica’. It’s not too much to ask that users are told when and what font substitution is done. Alas, Microsoft’s implementation lacks transparency or clarity for anyone who needs the exact font used. The idea of font substitution is a good one. You can change the font substitution for an individual document on the Word dialog shown above by choosing another font. The default substitution for ‘Helvetica’ is ‘Arial’ It’s a sneaky way to substitute a popular font while obscuring the truth. We can see that ‘Helvetica Neue’ is substituted with ‘Malgun Gothic’ – no problem there.Īccording to Word 2013 the substitution for ‘Helvetica’ is ‘Helvetica’ or ‘Default’ depending on which part of the dialog box you read! That doesn’t make any sense on several levels.
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